Verification Services Provided by MM

Overseas Proof of Life

Confirm your details safely and simply

We may have contacted you on behalf of your pension provider to confirm that your pension payments are being made correctly.

Start the process How it works

Why we contacted you

This is a standard check for members living overseas

Your pension provider may need to confirm that you are alive and that your details remain up to date. This helps protect pension payments and reduces the risk of errors, fraud or overpayments.

The process is designed to be simple. In most cases, you can complete it online in just a few minutes.

Retired couple walking by a lake

A simple process

Complete your verification in three steps

1

Enter your details

Use your surname and reference number from the letter or email we sent you.

2

Complete the check

You will be taken to a secure verification journey and guided through each screen.

3

We update your provider

Once completed, we securely confirm the outcome to your pension provider.

Start here

Begin your Overseas Proof of Life check

Please enter your surname and reference number exactly as shown in the letter or email you received.

If we can find you with the details provided, you'll be directed to your secure verification session.

If you need guidance on how to complete this process, please click here .

Your details are used only to find your secure verification link.
Your email address will be used to send confirmation of completion.

Older couple walking abroad

Need help?

We are here to support you

If you are unsure why you have been contacted, or you need help completing the process, you can contact the MM Overseas support team.

Email: support@example.com

Opening hours: UK working days, 9:00am to 5:00pm

Response time: We aim to respond to emails within 48 working hours.